Shipping policy

Domestic Shipping (Canada)

  • RefinishX is pleased to offer shipping services throughout Canada, including to remote locations where available.

  • Orders are processed and shipped within 1-3 business days of purchase, excluding weekends and holidays.

  • We offer a flat-rate shipping fee for all domestic orders, regardless of size or weight. Please refer to the checkout page for current shipping rates.

  • Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

  • Estimated delivery times vary depending on your location and selected shipping method. Please refer to the shipping carrier's website for more information.

  • RefinishX is not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances beyond our control.

International Shipping

  • At this time, RefinishX does not offer international shipping services outside of Canada.

Shipping Address

RefinishX ships to the address provided by the customer at the time of purchase. Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries.

Shipping Carrier

  • RefinishX partners with reputable shipping carriers to ensure the safe and timely delivery of your orders.

Shipping Inquiries

  • If you have any questions or concerns regarding your shipment, please contact us at:
    • Address: 230 Nugget Avenue, 9, Toronto Ontario M1S 3J2, Canada
    • Phone: 416-292-5330
    • Email: zia.refinishx@gmail.com

Delivery Issues

  • In the event of a lost or damaged shipment, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Signature Requirement

  • Some orders may require a signature upon delivery. If you are unavailable to sign for your package, the shipping carrier may leave a notification with instructions for re-delivery or pickup.

Returns and Exchanges

  • Please refer to our Returns and Exchanges Policy for information on returning or exchanging items purchased from RefinishX.